4Service™  is a specialized Mystery Shopping service provider in Eastern Europe, with offices in Moscow and Kiev, a member of the European Mystery Shopping Provider Association (MSPA) and the International Mystery Shopping Alliance (IMSA) for Ukraine.

	Services
Mystery Shopping		Consulting
Mystery Shopping is our main expertise and primary area of activity. On the basis of understanding the needs of service companies and our vast experience in researching the service quality in various service industries, we offer Mystery Shopping program in several modifications.		Frequently, information on the quality of service by itself is not enough for the service company – it is necessary to assist with respect to the methods and rules of using such information. We offer several consulting products aimed at maximizing the efficiency of the Mystery Shopping program as an instrument for improving service.

• Mystery Shopping
• Consulting